# Flyadeal

> Flyadeal knowledge base – help articles and documentation.

## Cancel For Any Reason

- [Can I also get a refund of the taxes, fees and charges I paid in connection with my flight booking?](https://flyadeal-faq.hts.hopper.com/en_us/can-i-also-get-a-refund-of-the-taxes-fees-and-charges-i-paid-in-connection-with-my-flight-booking-B15pl1MT1g.md): The refund from Flyadeal includes the full amount of any applicable taxes fees and charges TFCs you paid in connection with your booking regardless of th
- [What is Cancel For Any Reason?](https://flyadeal-faq.hts.hopper.com/en_us/what-is-cancel-for-any-reason-SysuykMpJg.md): If youre looking for some flexibility to cancel your booking because you can no longer travel you may want to add our Cancel For Any Reason service to your tr
- [Can I cancel only part of my Cancel For Any Reason flight booking?](https://flyadeal-faq.hts.hopper.com/en_us/can-i-cancel-only-part-of-my-cancel-for-any-reason-flight-booking-H1uWZJMT1e.md): No when you use Cancel For Any Reason you automatically cancel all the flights on your booking
- [Can I still use Cancel For Any Reason to cancel my booking and get refunded if I have changed my itinerary?](https://flyadeal-faq.hts.hopper.com/en_us/can-i-still-use-cancel-for-any-reason-to-cancel-my-booking-and-get-refunded-if-i-have-changed-my-itinerary-HygvZkGTJl.md): Yes you can still use Cancel For Any Reason as follows  Your option to cancel and receive a refund will expire at the earlier of    The original cancellation
- [How much will I be refunded when I use Cancel For Any Reason?](https://flyadeal-faq.hts.hopper.com/en_us/how-much-will-i-be-refunded-when-i-use-cancel-for-any-reason-HkN61zTJe.md): You will be refunded by Flyadeal the percentage of the purchase cost of your flight that you selected Such purchase cost includes the flight base fare and appl
- [Can I cancel for only some but not all of the passengers included on my original booking?](https://flyadeal-faq.hts.hopper.com/en_us/can-i-cancel-for-only-some-but-not-all-of-the-passengers-included-on-my-original-booking-H1rM62q61g.md): Youll need to first split the booking so that the desired passengers are moved from the original booking to a new separate booking To split your booking and 
- [On which flights is Cancel For Any Reason available to purchase?](https://flyadeal-faq.hts.hopper.com/en_us/on-which-flights-is-cancel-for-any-reason-available-to-purchase-BkcMz1M6Jg.md): Most bookings made with Flyadeal are eligible for Cancel For Any Reason If it is available to be purchased for your flight you will be offered it during the b
- [Why am I receiving an error message explaining that I am not eligible for a refund?](https://flyadeal-faq.hts.hopper.com/en_us/why-am-i-receiving-an-error-message-explaining-that-i-am-not-eligible-for-a-refund-S1XxzkGTJe.md): In certain cases your option to Cancel For Any Reason will no longer be valid For example the option to Cancel For Any Reason has an expiration deadline and
- [I have received a refund confirmation, but I have not received my money after 10 business days. What should I do?](https://flyadeal-faq.hts.hopper.com/en_us/i-have-received-a-refund-confirmation-but-i-have-not-received-my-money-after-10-business-days-what-should-i-do-r1lwJ0LEgg.md): I have received a refund confirmation but I have not received my money after 10 business days What should I do
- [How do I contact Customer Support?](https://flyadeal-faq.hts.hopper.com/en_us/how-do-i-contact-customer-support-r1iyJkzpJl.md): Browse our FAQs for answers to many common questions or contact us directly Were happy to help      Chat with us         Tap the icon in the bottom right o

## Premium Disruption Assistance

- [What is Premium Disruption Assistance?](https://flyadeal-faq.hts.hopper.com/en_us/what-is-premium-disruption-assistance-HJmnapIExg.md): Worried about your flight being delayed or canceled Add Disruption Assistance If your flight gets delayed by 2 hours or canceled less than 24 hours before yo
- [Is the Premium Disruption Assistance fee refundable?](https://flyadeal-faq.hts.hopper.com/en_us/is-the-premium-disruption-assistance-fee-refundable-S1X9xC8Nlg.md): The Disruption Assistance fee is a service fee and is not refundable even if you cancel your booking
- [Does the Premium Disruption Assistance service expire?](https://flyadeal-faq.hts.hopper.com/en_us/does-the-premium-disruption-assistance-service-expire-ryNtyRL4lx.md): If unused Disruption Assistance will expire twentyfour 24 hours after the last flight of your booked trip
- [What are the flight disruptions covered?](https://flyadeal-faq.hts.hopper.com/en_us/what-are-the-flight-disruptions-covered-BkGgg0L4ex.md): Flight disruptions are covered for the following reasons   A delay for more than the time specified to you when purchasing the Service  A cancellation of your 
- [For which flights is Premium Disruption Assistance available?](https://flyadeal-faq.hts.hopper.com/en_us/for-which-flights-is-premium-disruption-assistance-available-Bk0TJ084le.md): Most bookings are eligible for Disruption Assistance If this is available to be purchased for your flight you will be offered it during the booking flow Plea
- [I have changed my origin or destination or have changed my travel dates, can I still use Premium Disruption Assistance?](https://flyadeal-faq.hts.hopper.com/en_us/i-have-changed-my-origin-or-destination-or-have-changed-my-travel-dates-can-i-still-use-premium-disruption-assistance-HyM3g0IVge.md): No Disruption Assistance is only valid for the flights for which it was initially purchased at the time of booking
- [How will I be notified in case of a flight disruption?](https://flyadeal-faq.hts.hopper.com/en_us/how-will-i-be-notified-in-case-of-a-flight-disruption-r1S1yRLNge.md): We will monitor your flight and if you experience a disruption will notify you via email to present your options    A rebooking on one of the alternatives of
- [I don’t like the rebooking options; how much can I be refunded?](https://flyadeal-faq.hts.hopper.com/en_us/i-dont-like-the-rebooking-options-how-much-can-i-be-refunded-SkmWkAIExx.md): The amount of your service satisfaction guarantee refund is 100 of your trip cost base fare  taxes excluding addons
- [I have received a refund confirmation, but I have not received my money after 10 business days. What should I do?](https://flyadeal-faq.hts.hopper.com/en_us/i-have-received-a-refund-confirmation-but-i-have-not-received-my-money-after-10-business-days-what-should-i-do-r1lwJ0LEgg.md): I have received a refund confirmation but I have not received my money after 10 business days What should I do
- [I have experienced a flight disruption, but I have not received a notification; what should I do?](https://flyadeal-faq.hts.hopper.com/en_us/i-have-experienced-a-flight-disruption-but-i-have-not-received-a-notification-what-should-i-do-Sk5jy0UNgg.md): If for any reason you believe you have experienced an eligible disruption but have not received an email or push notification please contact Customer Support
- [What flight alternatives will be offered to me?](https://flyadeal-faq.hts.hopper.com/en_us/what-flight-alternatives-will-be-offered-to-me-BkYXgCUVlx.md): You will be presented with a set of alternative flight options    From the same origin city to the same destination city    On the same day or next day followi
- [What happens if there are no available rebooking options?](https://flyadeal-faq.hts.hopper.com/en_us/what-happens-if-there-are-no-available-rebooking-options-HksLg0I4eg.md): In some circumstances there may be no alternative flight options available In that case you may choose to receive a service satisfaction guarantee refund
- [How do I contact Customer Support?](https://flyadeal-faq.hts.hopper.com/en_us/how-do-i-contact-customer-support-r1iyJkzpJl.md): Browse our FAQs for answers to many common questions or contact us directly Were happy to help      Chat with us         Tap the icon in the bottom right o
